A computer with the following specifications: It is strongly recommended that you make a back-up of data such as contacts, messages, and images before updating the mobile device firmware. Nokia device firmware cannot be downgraded. Once you have upgraded your device, you will not be able to restore to the earlier version. Neither Nokia nor Three can guarantee compatibility with third-party add-on applications that are not supported by either Nokia or Three.
If you have any Digital Rights Managed DRM protected content you need to back up your licenses to ensure they work after you have applied the update. To ensure that DRM-protected content will work after the software update, please follow these recommendations.
You may also have to refresh the music library after starting the device. Windows Media DRM protected content cannot be backed up and restored with this method but will have to be resynchronized with the PC to work again. Depending on the content subscription, additional rights may have to be retrieved from the content provider. If you have any doubt, please contact the content provider before performing the update.
Downloading the Nokia Software Updater installation package takes approximately 5 minutes over broadband. Installation takes another 2 minutes, plus potential PC restart time. Memory card backup takes approximately 2 minutes and updates take approximately 20 minutes. Restoring the memory card and rebooting the device take another 2 minutes, so the total estimated time is around 30 minutes.
Further information and FAQs can be found here: If your version number is lower than this version this means a software update is available. If you need help installing, please click on the Tutorial button to load an animated walkthrough.
Click on the Tutorial button to learn how to back up your phone. Step 4 - Download the Software Update Download this file: Click the link and then choose 'Open' When it has downloaded, click Run.
Follow the instructions, in the Nokia Installer see images Your security software may prompt you to allow access - please allow all services Once installed, you will then proceed to run the update. When you plug in your handset, if you are prompted to select an option on the screen, select PC Suite.
When your device is found you may see some Found New Hardware prompts. Click on the Tutorial button for an animated walkthrough. This completes the Software Update process.