Even after many attempts, I could not download Offline Address Book. Apart from this, my Outlook is functioning absolutely fine. I am looking for a solution to this error. I will be ever grateful. This error occurs when users try to download Offline Address Book in Outlook. Remedial knowledge is required for the users to resolve this Offline Address Book error.
Click on File and then right-click Account Settings. Now click on Download Address Book. You will be able to download OAB easily.
So, to fix this issue, BITS jobs queue has to be reset or cleared. Before moving to the solution part, it is necessary to confirm the cause of this error. Here is the way to find out if this error is caused by full BITS job list. Open CMD as the Administrator. Once it has been confirmed that BITS job list is responsible for the error, remedial measures can be implemented. As it is mentioned earlier, BITS job list has to be cleared or reset to get rid of this error. The method of clearing and resetting BITS job queue is given here: Run CMD as Administrator.
To reset the list, run this command: To clear the list, run this command: Users will be able to download OAB without any trouble by following the method mentioned earlier in the post. If the problem continues, try to open Outlook in Safe Mode or disable the add-ins. Choose Outlook from that window and click on OK. If prompted, enter password and click Accept.
How to Disable Add-ins 1. Again go to File and then click Exit. At this stage, you have to restart your system. Then uncheck all your preferred boxes and click Remove. Finally, click on OK to complete disabling add-ins in your Outlook account.
As full BITS job list is responsible for error 0x stating Outlook cannot update Global Address Book, resetting or removing the list is the only remedy. Users can take help of this post and resolve the error by following instructions given here.